Feel Better For Life


What is it?

Psychiatry is the branch of medicine focused on the promotion of mental health, along with the prevention, diagnosis and treatment of mental, emotional and behavioural disorders.  These include various issues related to mood, behaviour, cognition, and perceptions.

A psychiatrist is a medical doctor who has completed further additional training to become a specialist in mental health, including substance use disorders.  Psychiatrists are qualified to assess both the mental and physical aspects of psychological problems.

Many people can find the similarities and differences between a psychiatrist and a psychologist confusing - both are health professionals who care for people with mental health problems, and often they work collaboratively.  Psychiatrists attend medical school to become medical doctors before completing additional specialist training in mental health.  Because they are doctors, psychiatrists are well placed to do thorough assessments that include an understanding of the links between psychological and physical problems.  Psychiatrists can also prescribe medications and/or use other non-pharmacological therapies.  For further information about the similarities and differences between psychiatrists and psychologists, please refer to the fact sheet available at:  https://www.yourhealthinmind.org/psychiatry-explained/psychiatrists-and-psychologists





How could our psychiatrist help you?

Psychiatrists have a thorough understanding of physical and mental health – and how they affect each other. Our psychiatrist helps people with a range of different challenges, including people experiencing high levels of stress and at risk of mental health problems and suicide, as well as people with mental health conditions such as mood disorders (including depression and bipolar disorder), psychotic illness, eating disorders and addiction.  Our psychiatrist can work collaboratively with you to develop thorough assessments to understand the biological, social and psychological factors impacting your health, relationships and functioning, and work with you to develop an individually tailored plan for your treatment and recovery.


Why are we different?

At Tyack Health we take particular care to grow our practitioner team with caring, compassionate and experienced practitioners. Our Psychiatrist is skilled in treating adults. 

At Tyack Health, we offer you the benefits of integrated care. You may choose to see one of our doctors, one of our Psychologists and our Psychiatrist, who often work together collaboratively to offer you comprehensive team care.

About Psych (36921973).jpg

While you're with us you'll enjoy:

  • Friendly, warm and helpful receptionists 
  • Individualised holistic care
  • Private billing
  • Minimal waiting times
  • Large comfortable consulting rooms

Dr Melanie Rich

MBBS/BMedSc (Hons), MPsych. FRANZCP

Melanie is dedicated to contributing to the prevention, early identification and support for people at risk, as well as assist with the recovery process for people with established mental illness.  For Melanie, mental health is a central part of overall wellbeing and can influence how people cope with general medical illness, life stage transitions or other challenges.  Melanie enjoys psychiatry as a specialty that truly focusses on understanding and treating patients as whole people, not just diseases or disorders.


When we can help:

Our psychiatrist can be of assistance if your mental health:

  • involves suicidal ideas or plans
  • is complex or difficult to diagnose
  • is severe or happens suddenly
  • isn’t responding to standard treatment through your GP (family doctor)
  • needs medication that only a psychiatrist can prescribe.

We Can:

  • help you to manage a long-term mental health condition
  • provide urgent care for a sudden mental illness
  • work with you individually, or with you and your partner, family or carers
  • provide advice about lifestyle changes
  • admit you to hospital if required
  • refer you to other health professionals
  • provide second opinions and advice to other doctors and health professionals

Common reasons why someone might see a psychiatrist:

  • conditions that start in childhood such as autism, intellectual disability and childhood anxiety
  • too much energy, being unable to wind down
  • insomnia and other sleep problems
  • constant negative thoughts
  • obsessional thinking
  • problems adjusting after major life changes or stress
  • anxiety
  • low mood that doesn’t go away
  • suicidal thoughts
  • thoughts of hurting other people
  • hurting yourself on purpose
  • feeling on edge
  • feeling like people are after you or want to harm you
  • hallucinations or delusions
  • problem gambling, gaming or other addictive behaviours
  • problems around body image, eating or dieting
  • memory problems
  • poor concentration or hyperactivity
  • rushing, disjointed thoughts
  • out of control alcohol or drug use
  • violence, agitation or emotional outbursts

Making an Appointment

To make an appointment, a referral is necessary. Please call reception to make a booking or to request an information brochure about psychiatry at Tyack Health.

If you would like to be placed on our waiting list for an earlier appointment or for specific appointment times please request this at reception. Contact reception for further information.


Department Hours & Fees


Medicare rebates are available if your doctor has referred you through the Medicare scheme.  Please note, rebates for appointments can only be claimed for individuals who are present on the day and who have an accurate referral in their name.

Cancellation Policy

We understand that life is unpredictable and you may not always be able to make your scheduled appointment. If you can’t make an appointment please contact our reception at least 24 hours prior to cancel or arrange for another time. 

Missed appointments and appointments cancelled without 24 hours notice may be charged the full consultation fee.

Contact our Reception team on (07) 3249 5333 for further information.



Psychiatrists are bound by the legal requirements of the National Privacy Principles from the Privacy Amendement Act 2000 and follow strict guidelines for professional conduct that include confidentiality.

At your first appointment, a file containing personal contact details, referral information and session notes will be set up. Occasionally, administration staff may need to access files and enter referral information into the computer system for billing purposes. There will be no information relating to any aspect of your presenting problem, assessment or treatment stored on our computerised billing system.

Letters or reports written by your psychiatrist on our computer system are stored in a secure, password protected area with access limited to our psychiatrist, and on rare occasion, our information technology staff. If privacy is a concern, this can be discussed with your psychiatrist or the Centre Manager.

At any time, you may ask to see your file. Information in your file will remain confidential within the bounds of legal requirements. If a file is subpoenaed by court, you give your psychiatrist permission to disclose the contents of your file, or if the psychiatrist becomes aware of information that would place you or another person at risk, the contents of your file may be shared with appropriate people.


Frequently Asked Questions

Do I need a referral?
Yes, a referral is necessary to book an appointment.

What about registration?
Our psychiatrist is fully registered with the Medical Board of Australia and the Royal Australian and New Zealand College of Psychiatrists (RANZCP).  Our psychiatrist is a member of the RANZCP Faculty of Adult Psychiatry.

Can I claim from a private health fund?
Private health insurance won't cover your private appointment with our psychiatrist.

What about privacy and confidentiality?
Psychiatrists are bound by the legal requirements of the National Privacy Principles from the Privacy Amendment Act 2000 and follow strict guidelines for professional conduct that include confidentiality.  A file will be set up for you at your first appointment and will include personal contact details and session notes.  Occasionally, administration staff may need to access files.  Information in your file will remain confidential within the bounds of legal requirements.  Therefore, if the file is subpoenaed by court, you give your psychiatrist permission to disclose the contents of your file, or if the psychiatrist becomes aware of information that would place you or another person at risk, the contents of your file may be shared with appropriate people.  Please speak to us if you have any questions or concerns regarding confidentiality.






Useful Links


This website provides expert information about mental illness, treatments, psychiatrists, and how to access help.


The Happiness Trap Pocketbook 
This simplified, cartoon-based version of the original book, is now out in all good bookstores in Australia and New Zealand, as well as on Kindle. The main aim of the book is to make The Happiness Trap appealing and accessible and easy-to-read: a) for people who are not keen readers, b) for teenagers, and c) for folks who are so stressed, anxious or depressed that reading is really hard work. The secondary aim is to provide a quick and easy refresher course for anyone who’s already read the original. Check out these pages to get a sense of it: The Happiness Trap Pocketbook - Sample pages 

You can get it in bookstores for $20, and on Kindle for $7.69. 

You can also get it through The ACT Mindfully website for only $27.50, including post and packing. Go to:

MyCompass - Black Dog Institute 
MyCompass is an interactive self-help service that aims to promote resilience and well being for all Australians. Track your moods at: www.mycompass.org.au 

Depression, Anxiety and Post-Natal Depression 
For more information from the National Depression Initiative on depression, anxiety and post-natal depression go to www.beyondblue.org.au 

For information on depression and bipoloar disorder check out

For information on youth depression and how to help a friend, try

Self Help
For on-line self help cognitive behaviour therapy try

Cultural Diversity
For mental health information for people from culturally diverse backgrounds go to

For 24 hour support for people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, go to: www.suicidecallbackservice.org.au or phone 1300 659 467. For 24 hour crisis support call Lifeline 13 11 14.