A general medicine practitioner is a highly trained specialist who provides a range of non-surgical health care services. Doctors care for difficult, serious and unusual medical problems, and usually continue seeing the patient until those problems have either been resolved, or stabilised.
Our team of dedicated doctors work closely together. We are very much a family orientated practice and are always working together, to ensure that your holistic health is our number one priority.
At Tyack Health, you’ll find that our doctors are genuine, approachable, and above all available. Our comprehensive range of services ensures that your care is second to none and our team aims to combine the latest medical knowledge with the highest level of quality care, understanding and compassion.
Telehealth is the use of technology that enables remote healthcare. Basically it makes it possible for practitioners to treat patients by using a computer or smartphone. Telehealth is similar to a face to face appointment, but is conducted over the telephone.
Our GP team have now returned back to face-to-face appointments, and Telehealth upon request. Please call reception on 07 3249 5333 to book a telehealth appointment.
Andy is not currently taking on any New Patients.
Andy was born to be a doctor. Everything about him demonstrates how much he loves helping people, and how he cherishes the trusting bond that can develop between a caring doctor and their patient.
Dan is not currently taking on any new patients.
In pursuing his original vocation as a pharmacist, Daniel discovered his passion for the art of diagnosis and promptly switched his life path, to one of medicine. Now, his contentment comes when he makes a difference in someone’s life and looks for every opportunity to do so.
Denton is not currently taking on any new patients.
Eager to help people find and maintain their ‘best life,’ Denton loves being a family doctor. He enjoys that he’s connecting with people, sharing his knowledge and experience and is making a contribution to their life and wellbeing.
Rosemary is not currently taking on any new patients.
Rosemary chose a career in medicine because it was the best way she could imagine to make a real difference in the world. When her patients make changes in their lives that result in a positive effect on their health, Rosemary is rewarded with a great sense of purpose and satisfaction.
Amy is not currently taking on any new patients.
From a young age, Amy has been passionate about helping people. Her caring approach, coupled with a love for science and health, made it a natural progression for her to study Medicine and become a GP. Amy is interested in all aspects of general practice, but especially enjoys being a shoulder of support for new mums, to help them make sense of the information and advice that can be overwhelming in the newborn period.
Jason is not currently taking on any new patients.
Jason’s passion for a career in health care grew from a young age. As a sporty child with a number of injuries and frequent visits to physiotherapists and orthopaedic surgeons, Jason saw first-hand how much they improved his well-being. Jason decided to focus on General Practice, with a desire to see and treat a range of medical issues and serve varied patient demographics, finding it matches his personality and temperament perfectly.
Melissa is not currently taking on any new patients.
With her passion for helping others, and a love of science, maths and solving problems, Medicine felt like the perfect career opportunity for Melissa. Melissa loves being able to help her patients achieve access to good medical treatment and education. She is passionate about being involved in whole family care and looking after generations of the same family, providing continuing care. Her interests include Antenatal and Post-Natal care, Paediatrics, care of the elderly, chronic disease management and weight loss.
Starting late Jan 2025.
Daniel is a compassionate and inquisitive General Practitioner with a deep commitment to lifelong learning and patient care. He is dedicated to helping individuals regain their health and return to the activities that bring meaning to their lives. With a particular passion for acute medicine, Daniel thrives on the variety of cases it presents and enjoys the hands-on nature of procedural work. His clinical interests are broad and include paediatrics, musculoskeletal and orthopaedic issues, and key areas of cardiology.
If urgent medical attention is required as a result of a serious accident or because of sudden chest pain, severe shortness of breath, profuse bleeding, unconsciousness (or such) phone 000 for immediate ambulance assistance.
PREVENTATIVE CARE
Our doctors are committed to preventative care. We may issue you with reminder notices from time to time offering preventative health services appropriate to your care. If you do not wish to receive this service, please inform reception.
NURSE VISITS
Your doctor may require one of our friendly practice nurses to assist with your visit. Our nurse’s work from a purpose built nurse station that is fully equipped to assist with problems both big and small.
CONSULTATION COSTS
To allow for quality time that is not pressured or rushed, our doctors privately bill. We do not bulk-bill, however we do charge a concession rate for Pensioners and Health Care Card holders.
AFTER HOURS
We provide After Hours Care for our patients through Hello Home Doctor Service (Ph: 134 100). This is a professional organisation of rostered doctors that cover the after-hours care for this Practice. Please refer to https://hellohomedoctor.com.au/ for more information.
PHONING THE DOCTOR
If you feel it is urgent to speak to the doctor, please explain the situation to the receptionist, and you will be put through to the nurse on duty to assess. If doctors are unable to take your call immediately, they will return your call as soon as practical.
REFERRALS
If you require a specialist referral, you will need to see your doctor. Please give details to the receptionist.
LENGTH OF APPOINTMENT GUIDANCE
A standard consultation is 20 minutes long and is usually suitable to cover one to two issues. Types of issues dealt with during a standard consultation may include:
The following appointments may require more time and/or time with our practice nurse:
Only one patient can be seen during a standard consultation. Please book separate appointments for each family member. This helps the doctor give each person the time they need.
Pathology results are usually available three days after your tests have been performed. Cervical Screening results can take up to 4-6 weeks for results.
For normal results that require no follow-up, a text message will be sent to you stating this. If you would like to discuss your results further, please book an appointment.
If your results require a follow-up appointment, you will be notified by the practice via text message or phone call.
For your convenience, we have an on-site QML Collection facility open from 8.00am-12.00pm Monday to Friday.
Note: While we make every effort to contact you if your results are abnormal, this is sometimes difficult if people move, change phone numbers or are away from home for extended periods.
This practice has adopted a privacy policy (in keeping with The Privacy Act 2001) and operational procedures that ensure your information is recorded accurately, kept up to date and securely stored.
As we are a fully computerised practice occasionally our IT administrator may need to access files. Please advise us if this is a concern to you. For a copy of our privacy policy please ask at reception.
Request for Records
Patients requesting a copy of their health records are to speak with our friendly Reception team. We will require a signed consent for release of these records, which can be arranged through our reception team. Please allow up to 5 business days for records to be released upon receipt of signed consent.
Your Rights
If you have an issue or a concern we would like to hear about it. Please feel free to talk to your doctor, the practice nurse, reception or the practice manager. You may prefer to write to us or use our suggestion box. If you wish to take the matter further and feel that you need to discuss it outside of the surgery, please contact the Health Quality and Complaints Commission, (07) 3225 2564 or 1800 077 308.
Department Hours
Monday 8:00 am - 5:00 pm
Tuesday 8:00 am - 5:00 pm
Wednesday 8:00 am - 5:00 pm
Thursday 8:00 am - 7:00 pm
Friday 8:00 am - 5:00 pm
(Some) Saturday 8:00 am - 12:00 pm
Sunday Closed
Consultation Fees
To allow for quality time that is not pressured or rushed, our doctors privately bill. We do not bulk-bill.
If you have more than two issues to discuss, please consider booking a long appointment.
We wish to advise that the fees for our Medical appointments are changing from the 21st October.
|
ITEM |
TIME (mins) |
Consult Fee |
Medicare Rebate |
Out of Pocket Amount |
|
Standard |
6 - 10 |
$100.85 |
$42.85 |
$58.00 |
|
Standard - Long |
10 - 20 |
$104.85 |
$42.85 |
$62.00 |
|
Extended |
20 - 30 |
$144.90 |
$82.90 |
$62.00 |
|
Extended - Long |
30 - 40 |
$149.90 |
$82.90 |
$67.00 |
|
Prolonged |
40 - 50 |
$189.15 |
$122.15 |
$67.00 |
|
Prolonged - Long |
> 50 |
$197.15 |
$122.15 |
$75.00 |
Please note:
* All Injections (including B12 and Prolia and many others) will incur a $25 gap above the Medicare rebate.
Appointments prior to 8.00am Monday – Friday, and all appointments on Saturdays attract higher fees. Please contact reception for these fees.
On-Site QML Collection Facility
Open from 8.00am - 12.00pm Monday to Friday.
Waiting Times
We do our best to keep waiting times to an absolute minimum. Our doctors are committed to giving all patients the time that is necessary. Please feel free to call ahead (especially if you have young children) and check if your doctor is on schedule.
You can help us to reduce waiting times by:
After Hours
We provide After Hours Care for our patients through Hello Home Doctor Service (Ph: 134 100). This is a professional organisation of rostered doctors that cover the after-hours care for this Practice. Please refer to https://hellohomedoctor.com.au/ for more information.
Cancellation Policy
We understand that life is unpredictable and you may not always be able to make your scheduled appointment. If you can’t make an appointment please contact our reception at least 24 hours prior to cancel or arrange for another time.
Missed appointments and appointments cancelled without 24 hours notice may be charged the full consultation fee.
Contact our Reception team on (07) 3249 5333 for further information
We Service South East Brisbane:
Birkdale, Bulimba, Camp Hill, Cannon Hill, Capalaba, Carina Heights, Carindale, Chandler, Cleveland, Gumdale, Hawthorne, Hemmant, Lota, Lytton, Manly, Morningside, Murarrie, Ormiston, Ransome, Redland Bay, Sheldon, Thornlands, Thorneside, Tingalpa, Victoria Point, Wakerley, Wynnum, Wynnum West.
For your peace of mind, our practice is committed to providing high-quality patient care in a safe environment. It is an accredited practice with the Royal Australian College of General Practitioners (RACGP). Every 3 years our medical team prepare for 12 months to demonstrate we meet or exceed the RACGP national standards. We have been continually accredited every 3 years since 2007. Our practice team is proud of this achievement and as part of this process continuously strives to make quality improvements to improve your patient experience.
